I'm Tom Tokita. Co-founder and President of Aether Global Technology, a Salesforce consulting firm in Manila. I've worn every hat in enterprise tech over the past 14 years. Along the way, I built an AI operations system to keep up with the work. Not planned. Engineered out of necessity.
Nobody hacked Instagram. What happened was worse: an AI chatbot security failure that let attackers walk through the front door. That needs to be the first thing you understand about what happened on June 1, 2026. There was no zero-day exploit. No SQL injection. No brute-force password cracking. Hackers used a VPN to fake their […]
Most tech leaders either write code or run the business. I ended up doing both. Not by design, but because a lean consulting firm in Manila doesn't come with a big support team. I admin our Google Workspace, configure our Jira, maintain our servers, built our website, and still help with delivery, marketing, and sales.
That's 10 roles before lunch. So I started building systems to keep up, and that's how I got deep into AI operations.